A smarter way to charge
What is Smart Charging? Smart Charging schedules your charging session to begin during ubitricity’s off peak hours (midnight-7am). The off-peak hours are priced at a cheaper rate, saving you money on your charging session.
Currently drivers who charge at home already have the option to smart charge and access cheaper tariffs, with launch of ubitricity Smart Charging we are hoping to bring a similar advantage to people don’t always have access to a home charger.
Where can I access Smart Charging?
Currently Smart charging is available at >5,000 ubitricity charge points. We plan to roll Smart charging to 90% of the network in the coming months, with the rest of the network following afterwards.
1. Locate your closest ubitricity charge point. All ubitricity charge points have a small QR code fixed to the lamppost above the socket.
2. After 16:00pm plug your car into the charge point using the standard type-2 cable that you would use for home or destination charging.
3. Scan the QR code on the plate above the charge point to open the charge point direct access page.
4. Select the ‘Smart Charging’ option and ubitricity will schedule your charge to begin after midnight when the off-peak hours pricing begins.
What is Smart charging?
Smart charging technology allows customers to schedule their charge to start later to access lower prices. Direct access customers who plug in from 4:00pm will be given the option automatically schedule their charge to start when the off-peak window begins (midnight – 7am).
Need help with Smart Charging?
Our customer service team are on hand to help 24/7
Smart Charging FAQ
Where is Smart Charging available?
Currently Smart charging is available at over 5,000 ubitricity charge points. Charge points with Smart charging enabled will have the option to Smart charge pop-up when you scan the QR code between 4pm and midnight.
When is Smart Charging available?
Direct access customers who plug in from 16:00PM will be given the option automatically schedule their charge to start once the off-peak window has begun (midnight-7am).
How will I know my charging session has started?
The LED light on the charge point will turn green to show that your session has started – we just won’t send any power to your car until midnight. Depending on what type of car you have, you may see a different message in your car app.
What will happen to my cable if I opt for Smart Charging?
We’ll lock your cable in place once you’ve selected our Smart Charging option. We won’t send any power to your car until midnight. At the end of the charge, just unlock your cable as normal.