Contact us

You would like to get in touch with us? We look forward to your enquiry – please use the appropriate channels depending on your request.

An EV driver is looking at the customer support and contact details of ubitricity, while standing at one of the company's public charging station in London, UK.

Cities and Local Authorities

Are you a representative of a municipality, a city, a public utility or another public sector organisation and want to learn more about rolling out public EV charging in your area?

We look forward to hearing from you. Please fill out the contact form below and we will get back to you soon.

Customer Service UK

For support with charging, or if you’d like to get an update on a charge point contact our expert customer service team below.

As an EV driver, you’re are also welcome to check out our portal for drivers. There you will also find our FAQs with answers to frequently asked questions.

 0800 024 6279

(available 24/7, calls are free from your UK landline and mobile.)

Are you affected by the product discontinuation of the ubitricity SmartCable? You can find more information & contact options here.


Customer Service Ireland

 01800 445 678

(available 24/7, calls are free from your Irish landline and mobile.)

Press Information

Are you a press or media representative and would like to contact our press team?

Please go to our newsroom or send an email to

Addresses of the ubitricity offices

The ubitricity office in London is located in Hampstead Heath, London, UK.

London, United Kingdom

ubitricity – Distributed Energy Systems UK Limited
Spectrum House · Unit 11 · 32-34 Gordon House Road
London · NW5 1LP

Aerial view of the EUREF campus in Berlin-Schöneberg, home of ubitricity's headquarter.

Berlin, Germany

ubitricity – Gesellschaft für verteilte Energiesysteme mbH
EUREF-Campus 7-8
10829 Berlin