How to charge with ubitricity
Charging at an ubitricity-operated charge point is easy.
Discover the essential steps in our video or browse through our step-by-step guide below.
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1. Locate your nearest ubitricity-operated charge point
We recommend locating our network on ZapMap. Visit the Map of electric charging points for electric cars UK on ZapMap, and choose “Shell Recharge ubitricity” in the filter menu.
Alternatively find one of more than >8,000 UK ubitricity-operated charge points using your favourite EV roaming app like Shell Recharge or the interactive Shell Recharge web map.
2. Choose how to pay
We offer two ways to pay – both without any subscription, contract or monthly cost.
Pay-As-You-Go
For the best tariff’s use Pay-As-You-Go. Scan the QR code above the charge point with your mobile device and follow the instructions on the site.
This option also provides Smart Charging which is now available at >5,000 ubitricity charge points.
Please make sure to read our latest FAQ about charging safely with ubitricity.
E-Mobility Apps
For one-click charging use E-Mobility Apps. Use your favourite e-mobility app such as Shell Recharge app to start your charging immediately, using your phones GPS signal.
Please notice that prices may be different compared to our Pay-As-Yo-Go charging
3. Pay conveniently
Benefit from our transparent billing and payment processes. Every charging process is billed based on the kilowatt hours you have used. If you use the Shell Recharge App, all payment processes are handled via the app. If you use Pay-As-You-Go, payment is carried out via your credit card or Apple Pay / Google Pay.
Please note that local parking fees may apply additionally.
Best practices for EV charging
At ubitricity, we believe in creating a community of responsible and safe electric vehicle (EV) users. Here are some guidelines to ensure a smooth and respectful charging experience for everyone:
1. Keep cables tidy
To avoid obstructing the pedestrian path, please ensure that your cable is kept close to the footprint of the car. If there is excess cable, please tuck the cable safely away underneath the car.
These actions help to eliminate trip hazards for people using the pavement, and also help to protect your vehicle and the charge point, so please make sure to check your cable is safely tucked away before leaving your car to charge.
2. Check local parking restrictions
When using public EV charge points, it’s important to be aware of local parking regulations. While some areas may have special allowances for electric vehicles (EVs), this is not always the case. Here are a few key points to keep in mind:
- Observe signage: Pay attention to any signs or road markings that indicate parking rules and restrictions. These can vary significantly from one area to another.
- No special allowances: Remember that not all locations offer parking exceptions for EVs. Ensure you are parked legally to avoid fines or penalties.
By staying informed and following local parking regulations, you can help ensure a smooth and hassle-free charging experience.
3. Move when your charge is complete
Once you’re fully charged we encourage you to move your vehicle to free up the space for others. Moving your vehicle to another spot will help reduce wait times and shows consideration for fellow EV drivers who may be waiting for a spot to charge.
4. Report anything suspicious
If you see any faults, vandalism or notice something suspicious about a charge point please report it to our customer service team who will look into the issue right away.
Promptly reporting suspicious activity helps maintain the safety and reliability of our charging network for everyone.
Do you have any questions? We are happy to help!
Do you have questions about charging at ubitricity-operated charging points. Take a look at our FAQs or contact our service team. We look forward to your enquiry.
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