How to charge at fast chargers in Netherlands
Welcome to the user manual for fast charge points in Netherlands. Below you will find separate information on charging with RFID card / tag or Mobility App as well as ad-hoc charging via QR code / NFC.
If you want to switch to the Dutch user manual, please click here.
Option 1: Charging with
RFID card / tag or Mobility App
Option 2: Ad-hoc charging
via QR-Code/NFC
Option 1: Charging with RFID card / tag or Mobility App
Use your RFID Card / Tag or your Mobility App as usual. The prerequisite is that your EMSP (E-Mobility Service Provider) supports our Shell Recharge charging points. The tariffs of your EMSP apply. Billing takes place as usual via your account with your EMSP.
Step 1 – (START)
Hold your charging card near the RFID reader (black rectangle, above the right cable connector) or select the charging station in your E-Mobility App.
Step 2
The LED should show a green colour. Connect the charging cable to the available charging point (1), then to the car (2).
Step 3
The charging session starts (light blue) and the car is charging (dark blue).
Step 4 – (STOP)
Hold the charge card at the RFID reader or stop the session in the app. The LED changes to light blue and then green.
Step 5
Unlock your car. The, first remove the charging cable from the charging point (1), then from your car (2).
Option 2: Ad-hoc charging via QR-Code/NFC
- If you do not have an account with an E-Mobility Service Provider (EMSP), simply use the QR code / NFC tag above one of the two charge points to authorise the charging process.
- To do so, follow the instructions on the mobile website after scanning the QR code / NFC tag.
- The rates per kWh are displayed online before payment (Apple Pay / Google Pay / credit card). Payment is made after the charging process.
Step 1 – (START)
Scan the QR code or NFC tag (both located under the charging sockets) with your phone.
(Note: Each of the two charging sockets has an individual QR code / NFC tag).
Step 2
The LED should show a green colour. Connect the charging cable to the available charging point (1), then to the car (2).
Step 3
Follow the instructions on your phone, enter your payment details (credit card / Apple Pay / Google Pay) and start the charging process (the LED turns green).
Step 4
The charging session starts (light blue) and the car is charging (dark blue).
Step 5 – (STOP)
Unlock your car. The, first remove the charging cable from your car(1), then from the charging point (2).
Having difficulties using our fast charge points? Contact our support team (English speaking). We look forward to supporting you!
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